Refund policy
We at :start—end are committed to your satisfaction with our products. That's why we offer a risk-free 30-day money back guarantee on all purchases.
How it Works:
- If you're not completely satisfied with your supplement purchase, you can request a full refund within 30 days of the original purchase date.
- To initiate a return and refund, you must first contact our customer service team by email at info@start-end.shop
- During this contact, a representative will ask you to provide a brief explanation for your return request. This helps us improve our products and services in the future.
Please Note:
- Refunds will be issued for the purchase price of the supplement(s) only, excluding any original shipping costs.
Reasons for Return:
We understand that supplements may not always be the right fit for everyone. Here are some common reasons why customers may request a refund:
- Adverse reaction to the supplement
- The supplement did not produce the desired results within the 30-day trial period
- You accidentally purchased the wrong supplement
We reserve the right to deny refunds for requests that do not meet our policy guidelines or for requests submitted outside the 30-day window.
By placing an order with :start—end, you acknowledge and agree to the terms of this 30-Day Money Back Guarantee policy.
Contact Us:
If you have any questions about our return policy, please don't hesitate to contact our customer service team. We're here to help!
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@start-end.shop.